Trust / Compliance

Compliance, plainly stated.

Where we are with each compliance regime, what evidence we can provide, and what is on the roadmap. Updated as our posture changes.

RegimeStatusEvidence available
SOC 2 Type IIIn observationCAIQ Lite, SIG Lite (under NDA)
HIPAABAA availableBAA, control mapping, sub-processor list
GDPRIn effectDPA with SCCs (2021) + UK Addendum
CCPA / CPRAIn effectSelf-serve access, deletion, GPC honored
ISO 27001Roadmap 2027Gap assessment underway
PCI DSSOut of scopeStripe handles all card data
FedRAMP / IRAP / StateRAMPNot in scope

SOC 2 Type II

We are in our SOC 2 Type II observation window. The Type II report attests to operating effectiveness of controls over the Security, Availability, and Confidentiality trust services criteria during the observation period — not just their design at a single point in time.

We are engaged with one of the major continuous-controls-monitoring auditors (Drata / Vanta / Secureframe family). We will name the audit firm publicly here once the engagement letter is fully executed; until then we provide the firm name in writing under NDA on request.

Expected Type II report delivery: Q1 2027. Until that report is in hand, we make available a pre-filled CAIQ Lite and SIG Lite to enterprise prospects under mutual NDA. Email trust@felarity.com with your procurement contact.

What we do not claim. We do not say we are "SOC 2 compliant" or "SOC 2 certified." SOC 2 is an audit attestation, not a certification, and a Type I report is not a Type II report. We say what we have.

HIPAA

Felarity offers a Business Associate Agreement (BAA) on the Professional and Enterprise tiers. We do not sign BAAs on the free tier — the operating controls a BAA requires are not enabled on free accounts.

The HIPAA control surface inside Felarity includes:

To execute a BAA, request it at /trust/baa/. Standard turnaround is five business days. We will counter-sign your paper or sign ours.

GDPR

When you bring customer or employee content into Felarity, you are the data controller and Felarity is the data processor. Our Data Processing Addendum (DPA) reflects that allocation of responsibility.

The DPA incorporates the EU Standard Contractual Clauses (Commission Decision 2021/914) for transfers from the EEA to third countries, including the United States where our primary compute fleet sits. For transfers originating in the United Kingdom, we incorporate the UK International Data Transfer Addendum (Information Commissioner's Office Addendum to the EU SCCs).

We provide a Transfer Impact Assessment template, the supplementary measures we apply (encryption in transit and at rest, key segregation, transparency on government access requests), and our records of processing activity (Article 30) on request. Request the DPA at /trust/dpa/.

CCPA / CPRA

California residents have the right to know, access, delete, correct, and limit the use of their personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act.

In Felarity, access and deletion are self-serve. From account Settings, any user can export the full record of their activity (in JSON and CSV) and trigger account deletion. Deletion propagates to primary storage, backups, and the attestation chain index within 30 days; cryptographic hashes in the immutable Merkle chain are retained but contain no recoverable personal data.

We honor the Global Privacy Control (GPC) signal at the browser level as an opt-out request. We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We do not use customer content to train shared models — see our Privacy Policy for the specific commitment.

ISO 27001

On the roadmap for 2027, following SOC 2 Type II delivery. We are running a gap assessment against ISO/IEC 27001:2022 and the corresponding Annex A controls in parallel with the SOC 2 observation window so the second audit can share evidence with the first.

PCI DSS

Out of scope. We never see, store, or process payment card data. Billing is handled by Stripe, a PCI Service Provider Level 1 — the highest validated level. Card numbers are tokenized in the browser via Stripe Elements and never traverse Felarity infrastructure. Our PCI scope is therefore SAQ-A and is satisfied by Stripe's attestation, which we can pass through to your auditor.

Government and sector-specific regimes

FedRAMP, IRAP (Australia), and StateRAMP are not yet in scope. Federal civilian, defense, and state government use cases are not supported today. We will publish a moderate-baseline path when a customer engagement justifies the build.

ITAR-controlled technical data must not be processed in Felarity as a matter of policy. Our compute fleet is United States-based but the platform is not export-controlled and is accessible to authorized users globally; processing ITAR-controlled material would be a violation of the Acceptable Use Policy and grounds for immediate suspension.

Procurement

Request paperwork

DPA, BAA, MSA, SIG Lite, and CAIQ Lite are all available for procurement review under mutual NDA.

legal@felarity.com

Cryptographic evidence

Verify our chain

Every saved session emits an 8-node SHA-256 Merkle attestation signed with Ed25519. Verify a hash against our public key, no Felarity account required.

Open verify endpoint

Last updated: June 7, 2026